Privacy Policy

1. Overview

Hello Sensation Photography ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or engage our services. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

We may collect the following personal information:

• Contact details: name, email address, phone number
• Booking information: session type, date preferences, location, special requirements
• Payment details: processed securely via third-party providers (we do not store card details)
• Images: photographs taken during your session
• Website usage: anonymised analytics data via standard web tools

3. How We Use Your Information

Your information is used to:

• Process and confirm bookings
• Communicate about your session, delivery, and follow-up
• Process payments
• Improve our services and website experience
• Send occasional updates (with your consent; you may opt out at any time)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Photography & Image Use

Images captured during your session may be used on our website, social media, and portfolio for promotional purposes unless you request otherwise in writing prior to your session.

If you prefer your images not to be used publicly, please notify us before or at the time of booking. We will honour all such requests.

Images of minors will only be published with written consent from a parent or legal guardian.

5. Data Storage & Security

Your personal data is stored securely. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or disclosure.

Booking enquiries submitted via our contact form are transmitted to our business email. We recommend you do not submit highly sensitive information via online forms.

6. Third-Party Services

Our website and business operations may involve the following third-party services, each with their own privacy policies:

• Formspree — contact form handling
• Google Fonts — web font delivery
• DigitalOcean Spaces — image hosting

We encourage you to review the privacy policies of these services.

7. Access & Correction

You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate. To do so, please contact us via our contact form.

8. Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined above, or as required by law. Session images are retained in our archive for up to 12 months post-delivery, after which they may be deleted.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the date of last update.

10. Contact Us

For any privacy-related questions or concerns, please reach us via our contact form.